FAQs easypay
FAQs easypay Geral: Como aderir à easypay? Ao aderir à easypay, está a criar uma Conta de Pagamentos onde recebe todos os…
Hi! How can we help you?
In the easypay Support area, you will find the answers to the Frequently Asked Questions (FAQ’s) and tutorials about the backoffice and payment gateway usage.
FAQs
See Frequently asked questions (FAQs)
How to start
Onboarding on the Website
Join via partner
Account and Login
Choosing the second strong authentication factor
IBAN change
Change address or Company Name
Taxpayer number change
Password change
Payments
How to generate payments via API integration
Generate a Direct Debit on easypay’s Backoffice
Generate Payments through Visa and Mastercard cards in easypay’s Backoffice
Generate a Multibanco Reference on easypay’s Backoffice
Generate MBWay payments on easypay’s Backoffice
Backoffice
How Filters Work
How to configure the URL of notification
How to know if an order belongs to a specific payment
How to generate authentication keys
How to create a Team on easypay’s Backoffice
How to check whether a fund transfer was done
How to Add a new user
When does easypay transfer the money
How to Recharge the Fee Payments Account
Payments Methods
Bank tranfers (with Digital IBAN)
Direct Debit
easypay Multibanco Reference
MBWay
Refunds
Ask for a Refund
Ask for a Reversal
easypay Partnerships
I have several online store websites, what should I do?
I have several online store websites, what should I do? In the 'Beneficiary' Menu we find the CINs (currently called…
Easypay pricing
Easypay Pricing No entry or monthly fee. You only pay a small fee for each payment. All pricing information here!
Available Plugins
Available Plugins easypay has the best solutions to make your life easier, ensuring greater security and transparency! The plugins available…
How to generate payments on easypay’s Backoffice
How to generate payments on easypay's Backoffice 1-Multibanco Reference 2 - Direct Debit 3- Visa e Mastercard Cards 4- MBWay…
Tutorials for users
Tutorials for users https://www.youtube.com/watch?v=wmKE-yp4l90 https://www.youtube.com/watch?v=wsuAWvTbAvg https://www.youtube.com/watch?v=3JdeagWpZ5k https://www.youtube.com/watch?v=vavbMTgbZLI https://www.youtube.com/watch?v=MqZWa8Bv_UQ
Tutorials for developers
Tutorials for developers https://www.youtube.com/watch?v=28i9f0JuXmo
Single Payment
Single Payment Payment made only once by the customer when purchasing a product or service. Available Payment Methods: Multibanco ReferenceMBWayVisa…
Funds transfer date
Funds transfer date The transfer of funds from the easypay Payments Account to your bank account can be daily, with…
What is it? Advantages?
Fee Payment Account (FPA) The Fee Payment Account is an account segregated from the Payment Account. The transaction fee that…