Every easypay merchant can integrate via API or easypay checkout. To start, you must after apply for an account, which will be reviewed within 5 days.
If you are not an easypay customer, the first step is to sign up. You can join easypay directly on our website by completing the onboarding process. Fill out the form indicating your interest in Santander Consumer Finance and the process will be submitted for approval by easypay and Santander Consumer Finance. Start the process here.
Customers choose this option at checkout as any other means of payment. Then, they are directed to the Santander Consumer Finance page where they will be required to provide identification, choose the desired monthly installment and digitally sign a credit contract.
Frequently asked questions related to Santander Consumer Finance.
SCF is a leader in consumer financing, operates in 16 European countries and is part of the Santander Group, one of the most important financial groups in the world.
It is a solution that allows online merchants to provide their end customers with financing solutions.
This financing solution is categorized by Banco de Portugal as Personal Loans - Home and Other Purposes. Every merchant operating within this category is eligible for the SCF solution.
If you have questions about whether your activity is included please contact us.
No. You can keep your current bank.
Merchants should only process the purchase after order confirmation, meaning the order is paid and visible in the payments account.
It depends. If funds are still held at easypay, the merchant must provide information to both easypay and SCF. To this end email us at firstname.lastname@example.org and email@example.com authorizing easypay to move the funds to the SCF, properly identifying the customer (VAT) and transaction (# easypay transaction)
If the funds have already been paid by easypay to the merchant, you should contact SCF at firstname.lastname@example.org requesting cancellation/cancellation of the transaction, identifying the customer (NIF) and transaction (# easypay transaction) and accompanying proof of transfer to IBAN SCF PT50001800031513739102089 of the total amount of the client's financing request (equivalent to the amount received by the merchant)
Cancellations up to 3 months are free. Other than that, fees may apply.
Fundos retidos na easypay – o comerciante deverá dar nota de informação quer à easypay quer ao SCF. Para o efeito deverá enviar email para email@example.com e firstname.lastname@example.org autorizando a easypay a movimentar os fundos para o SCF, identificando devidamente o cliente (NIF) e transação (# transação easypay)
Fundos já pagos pela easypay ao comerciante – o comerciante deverá dar nota de informação ao SCF. Para o efeito deverá enviar email para email@example.com a solicitar anulação/cancelamento total ou parcial da transação, identificando devidamente o cliente (NIF) e transação (# transação easypay) e fazer acompanhar prova de transferência para o IBAN SCF PT50001800031513739102089 do valor total do pedido de financiamento do cliente (equivalente ao valor recebido pelo comerciante)
Cancelamentos até 3 meses não têm custos. Quando superior, o comerciante tem que pagar os encargos.
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