%
€
Payment Account (1)
Open an easypay payment account
n/a
50,00€
VAT 23%
1000 easycodes Pack (2)
n/a
FREE
VAT 23%
-2021 Plan
Monthly admission amount
n/a
n/a
VAT 23%
Multibanco from Portugal - ATM Reference
5.00%
5,00€
VAT 23%
MBWAY
5.00%
5,00€
VAT 23%
Visa and MasterCard Cards
5.00%
5,00€
VAT 23%
SEPA Direct Debit
5.00%
5,00€
VAT 23%
Boleto Bancário from Brazil
5.00%
5,00€
VAT 23%
Bank Transfer
5.00%
5,00€
VAT 23%
Settlement to a SEPA Bank Account
5.00%
5,00€
VAT 23%
tk_transferencias_instantaneas
5.00%
5,00€
VAT 23%
tk_iban_digital
5.00%
5,00€
VAT 23%
tk_iniciacao_de_pagamentos
5.00%
5,00€
VAT 23%
- Plano 2020 (23)
Monthly admission amount
n/a
n/a
VAT 23%
Multibanco from Portugal - ATM Reference
5.00%
5,00€
VAT 23%
MBWAY
5.00%
5,00€
VAT 23%
Visa and MasterCard Cards
5.00%
5,00€
VAT 23%
SEPA Direct Debit
5.00%
5,00€
VAT 23%
Boleto Bancário from Brazil
5.00%
5,00€
VAT 23%
Bank Transfer
5.00%
5,00€
VAT 23%
Settlement to a SEPA Bank Account
5.00%
5,00€
VAT 23%
Complementary Services/ Payment Management (4)
1000 easycodes Additional Pack (2)
n/a
€38.50
VAT 23%
SMS Notification (5)
n/a
€0.10
VAT 23%
Incomplete Invoicing Detail
0.50%
n/a
VAT 23%
(5)
Settlement to a SEPA Bank Account
n/a
€1.00
VAT 23%
(6)
Settlement to a SEPA Bank Account (>250€)
0.8%
€1.00
VAT 23%
(7)
Improper or poorly instructed API access
n/a
€0.10
VAT 23%
Frequent/Recurring Payment Managment
n/a
€0.29
VAT 23%
(8)
Frequent/Recurring Payment Resubmission
n/a
€0.19
VAT 23%
Additional Services / Optional
Business Service Subscription
n/a
€1 000.00
VAT 23%
Micropayments Service Subscription
n/a
€25.00/month
VAT 23%
High-Brand Risk Program subscription
n/a
€500/year
VAT 23%
(9)
Consulting Services
n/a
€3 000.00
VAT 23%
Support and Development - Level 1
n/a
€40.00/hour
VAT 23%
Support and Development - Level 2
n/a
€50.00/hour
VAT 23%
Support and Development - Level 3
n/a
€80.00/hour
VAT 23%
Support and Development - Level 4
n/a
€100.00/hour
VAT 23%
Support and Development - Level 5
n/a
€250.00/hour
VAT 23%
Support and Development - Level Special
n/a
€500.00/hour
VAT 23%
Online Form Development
n/a
€150.00
VAT 23%
Mandate Template to Frequent/Recurring Payment
n/a
€75.00
VAT 23%
Exclusive Multibanco Entity
n/a
€2 500.00
VAT 23%
(10)
Support to Exclusive Multibanco Entity
n/a
€250.00/month
VAT 23%
(11)
Bank Statement sent by Post Office
n/a
€25.00
VAT 23%
POS Rental
n/a
€5.00
VAT 23%
(12)
tk_aregacao_informacao
n/a
€5.00
VAT 23%
(13)
Technical support (IT) - per hour
n/a
€25.00
VAT 23%
Support - Payment Refund
n/a
€2.50
VAT 23%
Administrative Support - Mandate Copy Request
n/a
€15.00
VAT 23%
Administrative Support - Failed or Returned Direct Debit
n/a
€2.50
VAT 23%
Support to Chargebacks on Visa e MasterCard cards
n/a
€25.00
VAT 23%
Administrative Support - Mistaked Payments
n/a
€18.00
VAT 23%
Administrative Support - Payment Instruction Intervention
n/a
€50.00
VAT 23%
(14)
Support - Dispute and Arbitration Process
n/a
€650.00
VAT 23%
(15)
Support - Mission expenses during Dispute and Arbitration Process
n/a
€2500.00
VAT 23%
(16)
Other associated expenses
The companies responsible for the payment method management (eg. SIBS, Visa, Mastercard) can install audit procedures. If the reason for which these procedures is chargeable to the Institution, namely the negligent, abusive or fraudulent usage of easypay’s platform, those costs, fines or extraordinary penalties will be charged to the institution. The Institution may also have to reimburse easypay for material or financial damages.
Note (1)
The usage of easypay’s Payment Services and Payment Account is subjected to the client acceptance of easypay’s Terms & Conditions available at https://docs.easypay.pt/terms-and-conditions
Note (2)
easycodes are payment instructions identification references inside the easypay's system.
Note (3)
Micro payments are payments are equal or smaller to 15€ charged through Multibanco, MBway, Visa and Mastercard Cards or SEPA Direct Debit. Implies a subscription of our Micro Payments Service and it’s only available in accounts that exclusively accept Micro Payments.
Note (4)
The usage of easypay's Payment Account, implies the usage of the payments and receivements management support services.
Note (5)
Sending payment data to the orderer or sending confirmation of payment instruction carging to the recipiente.
Note (6)
Adds to the Single or Recurring payment fee when the payment orders, executed through Visa or Mastercard cards, don’t comply with the requirements of the transaction details as described in the Technical Manual.
Note (7)
Bank Transfers in the SEPA area. The SEPA countries are: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Poland, Portugal, United Kingdom, Czech Republic, Romania and Sweden. Switzerland, Monaco and San Marino Iceland, Liechtenstein, Norway
Note (8)
Recurring and Frequent Payments management is the service provided by easypay in which it develops and generates, by the name of the Institution, the files with the collection instructions in the terms and periodicity agreed between the Institution and the sender properly registered in the SEPA Mandate.
Note (9)
By brand: Visa and Mastercard
Note (10)
The exclusive entity includes the acquisition and configuration of a payment entity with SIBS for the Institution's exclusive usage.
Note (11)
Monthly fee applicable for Exclusive Entities Management.
Note (12)
If the daily fee amount exceeds 5€ the daily rental fee will be exempted. For this purpose it will be considered as reference the time in which the equipment was collected at easypay’s offices.
Note (13)
Manual Intervention on Payments Instructions Request for: (i) correcting a wrongly issued reference; (ii) Repeal administrative treatment.
Note (14)
In all cases when there has been open a dispute, complaint or arbitration process in which easypay has to intervene.
Note (15)
In all cases when easypay hase to go and attend on site in the process of dispute or complaint.
Note (16)
The application plans are subscription plans of the services provided by easypay in the conditions agreed for the type and profile of the Institution.
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